Matt Docherty Matt Docherty

The True Cost of a Bad Hire in UK Building Products

Hiring the wrong person isn't just a minor inconvenience, it's a strategic misstep that can have far-reaching consequences. In the building products sector, where relationships, industry knowledge and work ethic are paramount, the impact of a bad hire is magnified. Let's delve into the tangible and intangible costs associated with such hiring decisions.

In this blog we’ll dive into the impacts that a bad hire can have on a business in the UK construction products space.

Financial Implications

The financial repercussions of a bad hire are significant. According to recent analyses:

  • Recruitment and Onboarding Costs: The Recruitment & Employment Confederation (REC) estimates that a bad hire at mid-manager level can cost a business more than £132,000 in the UK. This encompasses expenses related to recruitment, training, and onboarding

  • Lost Productivity: A poorly matched hire can slow team and management productivity, requiring additional time and resources to manage performance or reassign tasks

  • Wasted Salary and Benefits: Paying a salary to an underperforming employee without the expected return on investment is a direct financial loss. As well as costs associated with company car, car allowance, laptop, etc.

  • Extra recruitment fees: if a candidate is removed (or leaves) outside of the rebate period offered by a recruitment company, a cost is incurred for replacing them

Operational Setbacks

Beyond the immediate financial costs, operational disruptions can be profound:

  • Project Delays: In the building products industry, timelines are critical. A mis-hire can lead to missed deadlines, affecting project delivery and client satisfaction

  • Quality Control Issues: Inaccurate work or oversight can result in defects, leading to rework, increased costs, and potential damage to the company's reputation

  • Safety Concerns: Especially pertinent in construction-related roles, a bad hire can compromise safety protocols, leading to accidents or compliance issues

Impact on Team Dynamics

The ripple effects of a bad hire extend to team morale and cohesion:

  • Decreased Morale: Colleagues may become frustrated with the underperforming individual, leading to disengagement and potential turnover

  • Increased Workload: Team members might have to compensate for the shortcomings of the new hire, leading to burnout and decreased productivity

  • Cultural Misalignment: A hire that doesn't fit well with the company's culture can disrupt team dynamics and collaboration

Strategic Considerations

In the current UK employment landscape:

  • Economic Uncertainty: With economic pressures and rising payroll taxes, businesses are under increased scrutiny to ensure each hire is a strategic fit

  • Competitive Labour Market: The demand for skilled workers in sectors like building products remains high, making the cost of a bad hire even more detrimental

  • Long-Term Implications: The effects of a bad hire can linger, affecting long-term projects, client relationships, and the company's reputation in the market

How PRIMO can help mitigate the risks

To minimize the chances of a bad hire:

  • Candidate Packs: Get a 360 view of candidates prior to interview to reduce time wasted with irrelevant interviews

  • Interview support: Structured guides, presentation outlines, and expert input to reduce bias and improve consistency

  • Extra vetting: Skills audits, reference checking, Disc assessments

  • Split payment terms with fixed fees: Transparent costs with payments split to help with cashflow

  • Live Listing: A central space where candidate packs are uploaded for clients to review in their own time, with live feedback and market insights

In conclusion, the cost of a bad hire in the building products sector in the UK is multifaceted, encompassing financial losses, operational disruptions, and impacts on team dynamics. By adopting rigorous hiring practices and fostering a supportive onboarding process, businesses can mitigate these risks and ensure sustained success in a competitive market.

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